Introducing our risk-freeReturn policy

Returns

Ink Hero Brand of Items

You have ​90 calendar days to return an item from the date you received it.
To be eligible for a return, your item needs to have the receipt or proof of purchase.

Non Ink Hero brand of Items

You have ​30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

Ink Hero Brand of Items

You have 1 year to exchange an item from the date you received it.
To be eligible for a exchange, your item needs to have the receipt or proof of purchase.

Non Ink Hero brand of Items

You have ​30 calendar days to exchange an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable. 
If you receive a refund, the cost of return shipping will be deducted from your refund.